IMPEX Technologies is hiring experienced SLED Account Managers to join our growing sales team in Northern California. Our SLED Account Managers earn a competitive base salary, exceptional commissions and benefit plans – along with top training and support, and recognition for high achievers. If you’re coachable, persistent, smart, executive-savvy, and looking for your next great adventure, IMPEX is looking for you.

Account Managers are responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned territory.

Sales Responsibilities

• Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services
• Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducing in person meetings, and partnering with vendors or manufacturers
• Maintain a targeted understanding of customers’s business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business
• Meet or exceed annual sales top line revenue and margin goals as defined by management
• Drive profitability and grow revenue for target accounts in partnership with inside sales team
• Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools
• Performs extensive proposal writing and prepares sales information for customers

Account Management

• Manage individual sales objectives to include sales orders and billing activities to support quarterly goals
• Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues
• Work with inside sales team to ensure that quotes are provided and order requests are processed accurately and with engineering team to accurately scope projects
• Manage past due invoice resolution with accounting to ensure proper collections
• Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account
• Understand each target customer’s business model, map their organization and identify their unique technology needs

Strategic Planning & Presentation

• Performs deep analysis of account base including “heat maps” to determine key areas of opportunities
• Develop and execute marketing and business plans to drive revenue and profits
• Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy
• Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners’ AMs
• Presents a Quarterly Business Review to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals
• Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities
• Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory
• Use monthly forecasting and pipeline management to manage sales growth
• High performing AMs have the demonstrated ability to overcome obstacles, achieve sales goals, and articulate ideas clearly and concisely in a variety of settings
• Ability to reach expected sales quota the first 90 and 180 days of employment leveraging existing vendor and customer contacts, as well as past experience and track record of meeting and exceeding sales quotas
• Strong collaboration skills and ability to work closely and effectively with members across departments and at all levels of the organization
• Proven track record in developing relationships with customers and vendors, and ability to translate client business needs into solutions

Required Skills

• Bachelor’s degree preferred, or equivalent experience
• At least 3 years of experience in the Public Sector space
• At least 3 years of experience in outside IT sales (customer facing), focusing on infrastructure, storage, cloud, network, security, professional services or managed services
• Experience selling advanced technology solutions from Cisco, Dell/EMC, Nutanix, HPE, Pure Storage, Rubrik, VMware, etc. preferred